We are specialise in providing comprehensive administrative support exclusively for doctors and healthcare professionals. Our goal is to take care of your practice’s administrative tasks, so you can focus on what truly matters—your patients. Below are the key services we offer, designed to streamline your operations and improve the efficiency of your practice.
Accurate documentation is vital for every medical practice. Our experienced transcription team provides fast and accurate transcription services for patient notes, consultations, medical reports, and other documents. With an in-depth understanding of medical terminology, we ensure that all records are transcribed with precision, confidentiality, and in compliance with industry regulations.
Effective appointment management is crucial for running a smooth medical practice. Our scheduling service is designed to reduce no-shows, manage patient flow, and optimize your time. We handle patient calls, confirm appointments, and manage your calendar to ensure seamless coordination, helping you provide the best care to your patients without any scheduling conflicts.
Keeping track of billing and invoicing can be a challenge for busy medical practices. Our billing and invoicing services ensure that all payments are processed efficiently, and invoices are accurate and timely. We handle everything from insurance claims to patient payments, allowing you to maintain a healthy financial flow without the stress of managing complex billing systems.
Handling patient communications is critical to running a successful practice. Our team manages all your correspondence needs, from patient letters to medical reports, ensuring clear, professional, and timely communication with patients and healthcare partners. We provide personalised support for every correspondence, keeping patient relations strong and your practice running smoothly.
We help you stay on top of regulatory compliance by managing your practice’s documentation. Our team ensures that all records, reports, and other essential documents are accurately filed and stored securely, meeting all UK healthcare and GDPR regulations. We work to keep your practice compliant, organised, and ready for any audits or inspections.
Every medical practice is unique, and so are your administrative needs. That’s why we offer flexible, tailored solutions to fit the specific demands of your practice. Whether you need full-time secretarial support or help with occasional tasks, we provide personalised services that adapt to the size and needs of your practice.
