We’ve Got You Covered
TRANSCRIPTION
we provide clinical and medicolegal transcription services for all your needs.
INVOICING
We provide invoicing service for self paid and insurance companies clients.
DIARY MANAGEMENT
We Provide Diary Management Services from booking patient to clinic to orgnising theatre list.
MARKETING
Complete Marketing solutions Available from email, website to social media accounts management.
APPOINTMENTS
Booking and dealing with clinical and theatre appointments.
TELEPHONE AND EMAIL
We answer your all your phone and responed to email enqueries from patients and insureance companies.
We’ll Show You How It’s Done
Berkshire Secretarial Services is a business that understands the importance of efficient administrative process and knows how to combine it with excellent customer service. All of our staff are experienced healthcare professionals with many years of patient interaction. They have a full understanding of the patient journey and are committed to ensuring this is completed as smoothly as possible. We also utilise the latest technology to monitor operational performance and efficiency ensuring our clients remain fully appraised of practice performance at all times.
PLANS
Tailord Service to suit your needs
- We have three different plans to suit your Practice needs. You choose the one suits your businees needs best. send us your enquiry through our online form or call us to discuss.
TESTIMONIAL
I employed the services of Berkshire Secretarial Service (BSS) with a specific following goals;
- To ensure prompt response to health insurance companies.
- Consistent and prompt response to patients by answering their calls and emails and to maintain complete, UpToDate and secure patient records.
- Timely invoicing of the insurance companies and patients.
- Prompt transcription and dispatching of clinical letters to GP and patients.
I found BSS team to be professional and responsive to my practice needs. They were prompt in setting up my contact line and have been transparent in record keeping. Their experience has been valuable in ensuring seamless service provision.
I am particularly impressed by their understanding of my need to be GDPR compliant. They are also aware ofPrivate Healthcare Information Network (PHIN) and have been helpful in collecting patient feedback about my firm.
I wish them all the success and hope that they will maintain the high standards that I expect of them.
Mr Ali Omar
MBBS, FCPS (Gen.Surgery), FRCSG, FRCSI, FRCS Urology
Consultant Urological Surgeon
Special interest:
Male & Female incontinence
Neuro-Urology & Reconstruction
Secretary: Max Miller
Contact: 01628 272073
Giving a recommendation for the BSS team is a true joy. The methodology has been especially effective during the difficult COVID-19 times, I am grateful to Nad, Max, Faizan, Amir, Shawn, and James for their adaptability, good humour, effective communication, and unwavering commitment to quality.
Mr Harbinder SharmaBMEDSCI, BMBS, FRCSEd (UROL)
Consultant Urological Surgeon
Special interest:
Andrology, genito-urinary medicine, incontinence, laparoscopic surgery, minimal access surgery, laser therapies, oncology, paediatric urology, prostate cancer, bladder cancer.
Secretary: Max Miller
Contact: 01628 272073
Max and I have been working for 2.5 years. I couldn’t have wished for a more capable and trustworthy private secretary. He has excellent organizational abilities and can determine the needs of the customers. He has initiative and makes the smooth running of my practice. He has exceptional attention to detail while drafting reports. My patients feel supported and well cared for, patient feedback has been consistently positive.
Mr Sameer Jallad
MBBS, MSc, PhD, FRCS (UROL)
Consultant Urological Surgeon
Special interest:
Prostate enlargement symptoms incontinence, Prostate enlargement symptoms, Bladder outflow surgery, Hematuria, Diagnosis and management of bladder cancer.
Secretary: Amir Ali
Contact: 01628 272073
Nad and his staff at BSS offer great assistance to my gastroenterology private practice. They organize efficient collaboration with my surgical colleagues, guarantee a superior level of patient care, by setting up investigations and pre-assessment appointments as necessary and efficiently handle billing. They are equally as supportive of my medico-legal practice. They quickly produce well-presented reports using spoken text, they engage with patients and hospitals in a timely and efficient manner.
Working with Nad and his staff is a delight, and I heartily endorse their offerings.
Dr. Ghazanfar Anwar
MBBS, MD, FRCP
Consultant Gastroenterologist and Hepatologist
Special interest:
- Irritable Bowel Syndrome (IBS)
- Vomiting
- Abdominal Pain
- Diarrhoea
- Rectal bleeding/blood in stool
- Gastrointestinal Cancers
- Autoimmune liver disease/PSC/PBC
- Viral hepatitis
- Alcohol-related liver disease
Secretary: Amir Ali
Contact: 01628 272073